Frequently Asked Questions
What if I am not satisfied with a product?
We sincerely apologize for any issues with a Paramount-Tourza product. Your satisfaction is our priority, and we are committed to resolving any concerns. Please contact us directly with your receipt at CustomerService@paramountbakingcompany.com. Our team is dedicated to providing prompt solutions, and we appreciate the chance to make things right. Thank you for your trust and support.
Is Tourza Baking Company connected to Paramount?
We’re glad you asked! Yes, Tourza Baking Company is connected to Paramount. It operates as a secondary company under the Paramount Baking Company umbrella, expanding our commitment to delivering quality products and services to our valued customers.
Does Paramount Baking Company have any social media accounts?
Yes, we do! While some of our accounts are still new and under construction, you can find us on TikTok, Instagram, Facebook, and Twitter. Oh, and between us—there are whispers of a makeover coming to our socials and website. Stay tuned! 😉
Is this a father-son company?
Yes! Paramount Baking Company is a proud father-son venture. Founder Joseph Hanna works closely with his son, Paul, leading with dedication and blending tradition and innovation. Together, they have shaped the company's growth, commitment to quality, and lasting family legacy.
What city are you located in? Do you have a storefront?
Paramount Baking Company produces all of our pita products in Roseville, Michigan. We are a commercial bakery without a storefront, focusing on supplying our baked goods to stores and restaurants. While we currently don’t sell directly to the public, we welcome and value customer input and suggestions for our products!
Is it true that this company works with its customers?
Yes, it’s true! Paramount Baking Company’s journey started with hope, hard work, and customers who believed in us. From day one, we’ve cherished those connections. Staying true to our mission means treating our customers like an extension of our family—honoring their trust, listening to their needs, and growing together, every step of the way.